Our customer is looking for a Sales Operations and Configuration Services Project Manager for a 1 year + Remote project

1 Year +
Job Posting Date:
JOb Description

-Attend all RFQ meetings and provide needed information

-Hold Customer calls to gather requirements for Projects

-Setup Calls with other teams as support is needed – ImagingSupport, Connected Config, etc.

-Setup Projects in Tools-  GPT/Financial Force, FMPRO.etc.

-Setup Custom hardware,  fee SKUs, tags, etc. as needed

-Engage other teams to make sure the project is progressing

-Requires OQA Support for second touch

-Factory Priority List

-Factory NPI team for second touch

-Monitor Status of projects and provide updates to sales andcustomer as needed

-Manage Shipment Requirements

-Be familiar with PO process

-Require a Sales Force DFN number, confirmation that quotesare accurate, ask if a LOT submission is required, and review lead-times forLOBs with Sales

-Confirm the vehicle by which the customer will submit P0sso that they can maintain visibility

-Identify any unique services, reporting, invoicing,logistical, or procurement requirements by the customer

-Confirm scope of work to be conducted to ensure a positivecustomer experience (confirm scope with Account TEAM and/or withcross-functional Services TEAMs involved in solution)

-Reach out to all stakeholders (internal/external) andconduct a kick-off call to understand roles and responsibilities, establishtimelines, identify any risks to timeline, and set expectations

-Establish how P0 and project updates will be shared betweenall stakeholders

-After orders have been processed by OP, the PM will confirmshipping address, correct LOBs and quantities have been ordered

-Establish an order status report that meets the customer’sneeds and share information with stakeholders to confirm P0

-Work with manufacturing to ensure order flow through thefactory and expedite orders within the GOV Tool as needed

-Inform all stakeholders of order issues that impactdelivery and work with Supply Chain/LOB Managers to identify and resolve anyconstraints or allocation HOLDS

-Provide updates to all stakeholders on order status byproviding a spreadsheet that tracks all P0s placed until delivered(carrier/tracking numbers)

-Manage delivery expectations with Sales and the customer asthe project progresses (meeting all milestones)

-Help manage and resolve any logistical and deliveriesissues that may arise until P0 is complete

-As project is on-going, look for areas to be moreefficient, either on the client side or customer’s

*At some point if travel is allowed to DOE sites he/she mayneed to get an "L" clearance.

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