This position is in the field of Microsoft Engineering working in conjunction with Dell as part of their remote Incident Response Team.

100% Remote
2 weeks to start with possible extension
Job Posting Date:
JOb Description

Principal Accountabilities


·  Deploy,maintain and troubleshoot Windows Servers on a vSphere environment.

·  Manage a Microsoft domain environment; including AD, ADFS, DNS, DHCP, GPO's, DFS,ADFS,

   LAPS and Windows 2008, 2012, 2016 servers

·  Perform enterprise-wide server and desktop systems patching for OS and standard


·  Serve as a subject matter expert for Windows 10 and Office deployment solutions

·  Monitor server performance and troubleshoot problem areas as needed

·  Act as a subject matter expert/Tier III support for the desktop support team

·  Work with monitoring tools; manage Active Directory and Exchange; implement

   efficiencies through automation; maintain appropriate configurations; provider

   recommendations on system improvements; and assist in the transition to Office365


Qualification and Experience


·   3 years of relevant work experience managing a Microsoft Domain, Windows Servers,

    Exchange, VMware, and other mission critical enterprise level systems

·   Well versed with Office 365 administration

·   Experience working with Cloud technologies and SaaS solutions

·   Candidate must be a quick learner with exceptional communications and customer service


·   A pro-active mind-set with a focus on constant improvement and follow through at all levels

·   Strong technical problem-solving skills

·   In depth knowledge of their Microsoft suite of products


·   Ideal candidate will possess a “can do” attitude with a “will do” work ethic

·   Quick thinker, experienced in unconventional problem solving

·   Excellent understanding of business complexity and project inter dependencies

·   Excellent communication, verbal, analytical and problem-solving skills

·   Exceptional interpersonal skills, with a focus on listening and questioning skills

·   Good time management skills and ability to meet deadlines

·   Strong understanding of the organization’s goals and objectives

·   Ability to conduct research into a wide range of computing issues as required

·   Ability to absorb and retain information quickly

·   Ability to present ideas in user-friendly language to executive levels, non-technical

    staff and end users in both business and IT terms

·   Keen attention to detail

·   Ability to effectively prioritize and execute tasks in a high-pressure environment

·   Exceptional customer service orientation

·   Experience working in a team-oriented, collaborative environment

·   Ability to travel 75%

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