This position is in the field of Microsoft Engineering working in conjunction with Dell as part of their remote Incident Response Team.
· Deploy,maintain and troubleshoot Windows Servers on a vSphere environment.
· Manage a Microsoft domain environment; including AD, ADFS, DNS, DHCP, GPO's, DFS,ADFS,
LAPS and Windows 2008, 2012, 2016 servers
· Perform enterprise-wide server and desktop systems patching for OS and standard
applications
· Serve as a subject matter expert for Windows 10 and Office deployment solutions
· Monitor server performance and troubleshoot problem areas as needed
· Act as a subject matter expert/Tier III support for the desktop support team
· Work with monitoring tools; manage Active Directory and Exchange; implement
efficiencies through automation; maintain appropriate configurations; provider
recommendations on system improvements; and assist in the transition to Office365
· 3 years of relevant work experience managing a Microsoft Domain, Windows Servers,
Exchange, VMware, and other mission critical enterprise level systems
· Well versed with Office 365 administration
· Experience working with Cloud technologies and SaaS solutions
· Candidate must be a quick learner with exceptional communications and customer service
skills
· A pro-active mind-set with a focus on constant improvement and follow through at all levels
· Strong technical problem-solving skills
· In depth knowledge of their Microsoft suite of products
Additional
· Ideal candidate will possess a “can do” attitude with a “will do” work ethic
· Quick thinker, experienced in unconventional problem solving
· Excellent understanding of business complexity and project inter dependencies
· Excellent communication, verbal, analytical and problem-solving skills
· Exceptional interpersonal skills, with a focus on listening and questioning skills
· Good time management skills and ability to meet deadlines
· Strong understanding of the organization’s goals and objectives
· Ability to conduct research into a wide range of computing issues as required
· Ability to absorb and retain information quickly
· Ability to present ideas in user-friendly language to executive levels, non-technical
staff and end users in both business and IT terms
· Keen attention to detail
· Ability to effectively prioritize and execute tasks in a high-pressure environment
· Exceptional customer service orientation
· Experience working in a team-oriented, collaborative environment
· Ability to travel 75%