This position is in the field of Information Technology working in conjunction with Dell as part of their remote Incident Response Team.

Job Posting Date:
JOb Description

IR Recovery Lead

Principal Accountabilities:

  • Technical lead for all the security related topics in both the client and enterprise IT workstreams.
  • Dynamically plans and prioritizes daily and weekly priorities and tasks based upon the customer’s needs and desired outcomes while ensure best practices are     utilized.
  • Provides leadership and is the primary security POC (Point of Contact) for the client and enterprise IT engineers working on the project.
  • Provide security leadership for the engineering resources.
  • Coordinate & communicate with the PMO (Project Management Office) on tasks, status, issues and escalations.
  • Provide SME (Subject Matter Expert) guidance to team.
  • Responsible for the overall security viability, manageability and operational stability of all IT functions and services being recovered or restored.


Qualification andexperience:

  • Degree in the field of Computer Science or related field with a minimum of 5+ years of experience in IT information security.
  • Strong technical and consulting skills and project management capabilities.
  • Experience with security and risk frameworks, standards and best practices.
  • Ability to develop more complex security Incident Recovery standards and procedures applicable to complex, global technical requirements.
  • Experience in creating Disaster Recovery and Incident Recovery plans.
  • Advanced understanding of cybersecurity Incident Recovery key concepts, with deep expertise in at least two areas.
  • Excellent working knowledge of Microsoft Office Suite and ability to develop documentation and data analysis.
  • Strong documentation skills interfacing with both technical and non-technical resources.
  • Experience with assessing current state of environment and customer's needs in similar roles. 
  • 5+ years of relevant experience


Non-technical Requirements

Principal Accountabilities

  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Quick thinker, experienced in unconventional problem solving
  • Excellent understanding of business complexity and project interdependencies
  • Excellent communication, verbal, analytical and problem-solving skills
  • Exceptional interpersonal skills, with a focus on listening and questioning skills
  • Good time management skills and ability to meet deadlines
  • Strong understanding of the organization’s goals and objectives
  • Ability to conduct research into a wide range of computing issues as required
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language to executive levels, non-technical staff and end users in both business and IT terms
  • Keen attention to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Exceptional customer service orientation
  • Experience working in a team-oriented, collaborative environment

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