Help Desk Analyst . This is a remote front line position supporting end user IT . There are several positions available for this job.
-Assist in authenticating users and password resets
-Knowledge of Microsoft Suite of products
-Multi-Factor Authentication (MFA)
-Ticketing Experience
-Use the Azure Multi-Factor Authentication (MFA) Portal for 1 time resets as needed
-Snow Help Desk experience a plus
-ITIL certification a Plus